FAQs

We currently ship to Australia and Europe, with delivery times varying by location. Shipments typically take 7–14 business days—we’ll confirm timelines at checkout.

Yes! After your order ships, you’ll receive a tracking number via email to monitor your delivery.

We accept major credit/debit cards and secure payments via PayPal, Google pay. Your card details are not stored after the transaction, ensuring maximum privacy

Absolutely our site uses industry-standard security to keep your data safe and confidential.

Yes we offer clean, cruelty-free skincare and cosmetics formulated to flatter a wide range of skin tones and types.

All products include ingredient details and usage information on their individual product pages. Reach out if you need further clarification!

Yes, we regularly feature huge discounts on trending items like Lip Mask Moisturizing, Foundation, and Lace Wigs. Check back often for fresh deals.

You can email us anytime at ravishine090@gmail.com. For urgent matters, please mark your email as “URGENT,” and we’ll respond promptly.

We process orders quickly, but if you email us at ravishine090@gmail.com within 12 hours of purchase, we’ll do our best to accommodate changes.

For hygiene reasons, we cannot accept returns on opened skincare or makeup products unless they arrive damaged or defective.

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100% yes we sell only genuine, brand-new products sourced directly from trusted suppliers.

Keep them in a cool, dry place away from direct sunlight. Always close lids tightly after use.